Continuous improvement method of corrugated cartons production quality management (3)

Benchmarking

The benchmarking method is the best way for companies to go out and look for ways to improve the quality of the company, and apply this method creatively to the quality improvement of the company. The essence of the benchmarking method is to compare, improve, and improve the company's current quality management methods and best management methods.

The benchmarking process includes the following steps:

(1) Identify the key processes that need improvement. For example, when the packaging manufacturer's factory A is producing cartons, the key to improvement is the production process of the corrugated products.

(2) Finding the best company for this process, the benchmark, should be the best manufacturer abroad, and does not require that the manufacturer belong to the same industry. Such as packaging manufacturers A factory to find is the best manufacturer of corrugated production

(3) Then contact the benchmarking company and conduct private exchanges between the company's management personnel and production personnel to obtain true and comprehensive data.

(4) Analyze the survey results and write a research report.

(5) Implement key process improvements in the company. To narrow the gap with the benchmarking companies, or to catch up with the benchmarking companies, exceeding benchmarking companies is the best outcome.

5W2H method

This method asks the key elements of the current production to find out what the problem is and helps to solve the quality problem o 5W2H is what the company wants to do (why), why, and where Wher, when, who, who, how, and how much.

Brainstorming

This method can produce some good quality improvement methods. Quality management members are free to think about quality issues without restrictions, and then publish their views on quality issues, find out why the problem has arisen, find solutions and implement solutions. The key to brainstorming is that each participant is equal. Each participant should be allowed to express his or her own opinions as freely as possible. No matter what kind of quality opinions the participants publish, they cannot criticize them.

In-depth interview depth

The interview is a manufacturer's interview with certain related personnel on a quality issue to determine the cause of the quality problem and find a solution. If it is a manufacturer's internal problem, you can access the internal staff; if it is an external problem, access the external personnel related to it.

Quality team The quality team consists of a certain number of employees who regularly discuss product and process quality improvements. The disadvantage of the quality team is that the authority is small, and only small improvements can be made. If the quality team is integrated into a formal organization, the power for quality improvement will increase.

In addition, because the user's satisfaction is the ultimate goal of quality improvement, the marketing manager must participate in the overall quality management strategy. The participation of the marketing staff is the key to quality improvement.

In short, quality improvement is a continuous and endless process and an important part of business operations. Although the tools and techniques for quality improvement may be relatively simple, the key is the improvement of the cycle. Each time a quality improvement cycle is passed, the quality will increase one step. As a result, the quality of the manufacturer will gradually increase during the cycle and reach the target of the customer. Claim. Packaging manufacturers should rely on the continuous improvement of quality to improve the quality to a higher level, so that companies can obtain better returns.

Wen/Wang Yuxin

China Packaging News